Our mission is to partner with you to create a high performance organization that achieves outstanding and sustainable results (financial profitability, happy customers and organizational health) by offering cutting edge training and consulting services designed to help you:

• Create a cohesive, focused and results-driven leadership/management team or staff
• Build a culture of trust that results in committed, accountable and engaged employees
• Define a clear direction and strategy for growing your business
• Put in place sound management processes and practices
• Turn supervisors and managers into leaders
• Design your organization (processes, structure, systems) to achieve huge productivity gains
• Implement high performance teams able to take full responsibility for business results
• Solve employee related challenges (conflict, poor performance, lack of motivation)

We use a simple and easy to understand model of organizational growth and development to achieve this mission. In short, we believe that organizations may be characterized at one of three stages of development:

Stage I: Chaos (Fire-Fighting Mentality)

• Crisis/short-term focus
• Lack of clear direction and goals
• Shifting priorities
• Unclear policies and procedures
• "Us" vs. "them" attitude
• Blame and lack of ownership
• Alienated and unhappy employees
• Poor performance and results

The chaotic organization operates on the fringes of being out of control. It is problem-oriented. People are reactive. Expectations, policies, standards, etc., are unclear or poorly enforced. Good ideas and intentions abound, but there is not enough unity, commitment or follow-through to carry them out. People are motivated by mistrust and suspicion. They get by, blame others, watch the clock and seek satisfaction outside of work.

Stage II: Stability (Back to the Basics)

• Clarity of vision, goals and direction
• Consistency in priorities
• Clear management processes (goal-setting, performance reviews, etc.)
• Well-defined policies and procedures (technical and personnel)
• Agreement on roles and responsibilities
• Compliant employees
• Medium to successful results (depending on opportunity in marketplace)

The stable organization is characterized by predictability and control. Structure, routine, policies, etc., have been established to remove uncertainty. Goals are clear and people understand their roles. The major focus is to ensure an efficient daily operation. People do their jobs, build security and expect fairness. They are rewarded for compliance rather than risk-taking and innovation. The company reaps control, predictability and varying degrees of success.

Stage III: High Performance (Trust and Engagement)

• Total employee alignment to clear and well-differentiated business strategy
• Clear ideology (mission and values) that create esprit de corp
• High trust and respect for people
• Culture of engaged and committed employees
• Long-term, developmental perspective
• Excellent communication and information-sharing system
• Flexible design (work flow, structure, systems) supports strategy, mission and values
• Excellent results

The essence of high performance is shared ownership. Employees feel and act like partners in the business and assume responsibility for its success. Trust and cooperation are high. Leaders get the best from their people. The mission and values of the organization provide focus on what is important while allowing flexibility and innovation. Processes, systems and structure support the goals and values of the organization. The development of people is seen as a primary management task. The company reaps high energy, cooperation, accountability and results.

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What We Do

We help Chaotic organizations become Stable. In fact, we believe that stability is a necessary foundation of high performance. Creating a Stable organization has to do with getting back to the basics of good, sound management practices. Consider that the first step a good sports coach will take when his/her team is floundering is reinforcing the fundamentals: blocking and tackling; motion and passing.

Likewise, leaders within a chaotic, floundering organization need to get back to the fundamentals of good management by creating structure, order and clarity—in terms of direction, goals and priorities; roles, responsibilities and performance expectations; processes and procedures. Clarity communicates the boundaries within which people do their work and make decisions. It doesn't rob them of their responsibility but establishes the rules of success. The consequence is the foundation of a strong organization.

We help Stable organizations become High Performing. The key to high performance is creating a positive work culture that unleashes the motivation and capability of people. This begins with a philosophy that recognizes that people want to succeed. They want to contribute and make a difference to their organizations and the customers they serve. The task of leadership is to model behaviors and create an environment (policies, procedures, systems, etc.) that allows this to happen. This is not an easy task and often requires a change in the thinking and day-to-day practices of those in management and supervisory positions.

A recent study of 500 top organizations worldwide (Daniel Goleman) concluded that success is about 1/3 due to technical skills and 2/3 due to self-management and social/emotional skills. Furthermore, people rarely get derailed or fired from their jobs due to their technical ability. It most often has to do with emotional and interpersonal failings. Effective organizations (large or small) are those moving beyond attempting to control people to trusting and empowering them with the resources, information, tools, skills and support to manage their work processes and create products and services of unprecedented quality.

Research and experience indicate that companies organized by principles of high performance consistently outperform their more traditional counterparts. A review of 100 companies that have implemented principles of High Performance showed an average improvement of 37% in productivity.

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Our Promise

At Executive Team Solutions, we bring people together to create High Performance organizations that achieve outstanding results. Whether a large company, non-profit, or small business or office staff, we work in partnership with you to define your strategy, streamline your design, and create a culture of committed employees.

Our proven consulting and training solutions have been used by literally hundreds of companies and tens of thousands of people during the past several years, not only by us but others as well. Since 1999, we have trained over 600 independent consultants, from around the world, to use our training and consulting products.

To learn more about how we might be able to help you, call 1-877-205-9207 or email today, to set up a free consultation.